Articles

 Can I upgrade my VPS resources anytime?

You can upgrade your VPS service anytime without any downtime to your server. This includes CPU,...

 Do you own your data center?

DirectSpace Networks data center is located in the Pearl District of Downtown Portland, Oregon...

 Do you support TUN/TAP/PPP interfaces?

Yes! We support the TUN/TAP/PPP interface commonly used for VPN's and other networking services....

 How am I billed?

DirectSpace provides a prorated billing service. This means that all customers invoices are due...

 How do I cancel my service with DirectSpace?

To cancel one or all of your services, simply log into your ePortal account and click on MY...

 How do I obtain my additional IPs?

Because of recent changes and depletion of the IPv4 address pool, we only include 1 IP address...

 How soon is my service activated after purchase?

AFTER PROPER VALIDATION, and receipt of payment, your account is usually setup within the same...

 Is there a money-back guarantee?

DirectSpace Networks offers an unconditional 3 day money back guarantee on the following...

 Our Current Bandwidth Providers

DirectSpace periodically changes or contracts new bandwidth providers on our BGP setup network...

 Where is your SLA and AUP located?

Click on a link to view the document in a new window. ACCEPTABLE USER POLICY SERVICE LEVEL...