At this time, we are investigating an issue with our control panel software which may have a security hole in it allowing unauthorized 3rd party access. Weâ€™re currently working with the vendor to find and fix this security issue.
As a precaution, all VPS nodes have been disconnected from the network in order to ensure that customer data is safe.
Weâ€™ll update all customers once we receive more information from our vendor.
Update: All nodes are online, and we are using a new dev version of our VPS control panel software. Client's who still suffer downtime will receive an new welcome email in a timely manner, or to expedite the process please submit a ticket. Everyone's patience and understanding during this matter is greatly appreciated.
Backups are now being taken on each node to ensure protection of data for our client database.
Saturday, April 14, 2012